KOMOJU incident

Partial impact to 3DS authentication

Major Resolved View vendor source →

KOMOJU experienced a major incident on August 28, 2025 affecting JSON API and Hosted Page API, lasting 6h 4m. The incident has been resolved; the full update timeline is below.

Started
Aug 28, 2025, 07:10 AM UTC
Resolved
Aug 28, 2025, 01:15 PM UTC
Duration
6h 4m
Detected by Pingoru
Aug 28, 2025, 07:10 AM UTC

Affected components

JSON APIHosted Page API

Update timeline

  1. monitoring Aug 28, 2025, 07:10 AM UTC

    Our 3DS service provider is currently experiencing a partial system issue, which is impacting 3DS authentication for some transactions. Our team is closely monitoring the situation.

  2. resolved Aug 28, 2025, 01:15 PM UTC

    This incident has been resolved.