KnowBe4 incident

Unable to upload custom content to the new Modstore

Minor Resolved View vendor source →

KnowBe4 experienced a minor incident on May 28, 2026 affecting Training, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 06:17 PM UTC
Resolved
May 28, 2026, 07:13 PM UTC
Duration
55m
Detected by Pingoru
May 28, 2026, 06:17 PM UTC

Affected components

Training

Update timeline

  1. investigating May 28, 2026, 06:17 PM UTC

    We are currently investigating an issue preventing customers from uploading custom content to the new Modstore

  2. resolved May 28, 2026, 07:13 PM UTC

    We have identified an issue with uploading custom content to the new Modstore and implemented a fix. Customers should be able to upload custom content successfully.