KnowBe4 incident

Unexpected Emails being quarantined by PhishRIP

Minor Ongoing View vendor source →

KnowBe4 is currently experiencing a minor incident affecting PhishRIP, which began 16h ago. The vendor's full update timeline is below.

Started
Jul 28, 2026, 08:00 PM UTC
Resolved
Ongoing
Duration
● 16h 17m
Detected by Pingoru
Jul 28, 2026, 08:00 PM UTC

Affected components

PhishRIP

Update timeline

  1. investigating Jul 28, 2026, 08:00 PM UTC

    We are investigating an issue related to emails being quarantined by PhishRIP unexpectedly

  2. monitoring Jul 28, 2026, 08:35 PM UTC

    A fix has been implemented for this issue and PhishRIP queries are no longer quarantining messages unexpectedly. We are still investigating queries that may have been impacted