KnowBe4 incident

SAT Account Settings not Loading

Minor Resolved View vendor source →

KnowBe4 experienced a minor incident on August 4, 2026 affecting Console, lasting 16h 58m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2026, 07:19 PM UTC
Resolved
Aug 05, 2026, 12:17 PM UTC
Duration
16h 58m
Detected by Pingoru
Aug 04, 2026, 07:19 PM UTC

Affected components

Console

Update timeline

  1. identified Aug 04, 2026, 07:19 PM UTC

    We have identified an issue preventing account settings from loading in the SAT console.

  2. monitoring Aug 04, 2026, 07:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2026, 12:17 PM UTC

    This incident has been resolved.