KnowBe4 incident

PhishER Showing Incorrect Subject Line for Inbox Messages

Minor Resolved View vendor source →
Started
Mar 10, 2026, 03:48 PM UTC
Resolved
Mar 10, 2026, 08:32 PM UTC
Duration
4h 43m
Detected by Pingoru
Mar 10, 2026, 03:48 PM UTC

Affected components

Inbox

Update timeline

  1. identified Mar 10, 2026, 03:48 PM UTC

    Our development team has identified an issue causing ingested messages in PhishER to display the incorrect sender address.

  2. monitoring Mar 10, 2026, 05:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 10, 2026, 08:32 PM UTC

    This incident has been resolved.

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