Klarna experienced a minor incident on October 20, 2025 affecting North America, lasting 4h 1m. The incident has been resolved; the full update timeline is below.
Affected components
North America
Update timeline
- monitoring Oct 20, 2025, 09:20 PM UTC
Services are returning but we are still seeing minor issues with purchase visualisation in the app (some of the newly placed orders are not shown yet). This is due to the extended major outage today at our core infrastructure provider.
- resolved Oct 21, 2025, 01:22 AM UTC
The issue has now been resolved.