Klarna incident

Merchant Settlement report degradation

Minor Resolved View vendor source →

Klarna experienced a minor incident on November 18, 2025 affecting Europe, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 03:50 PM UTC
Resolved
Nov 18, 2025, 04:13 PM UTC
Duration
23m
Detected by Pingoru
Nov 18, 2025, 03:50 PM UTC

Affected components

Europe

Update timeline

  1. investigating Nov 18, 2025, 03:50 PM UTC

    We are currently experiencing a degradation of the settlement API Europe since 15:00 CET. We are working to restore the service as soon as possible. Thank you for your patience.

  2. monitoring Nov 18, 2025, 04:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 04:13 PM UTC

    This incident has been resolved.