Klarna incident

Klarna App degradation

Major Resolved View vendor source →

Klarna experienced a major incident on November 24, 2025 affecting Europe, lasting 7h. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 01:24 PM UTC
Resolved
Nov 24, 2025, 08:24 PM UTC
Duration
7h
Detected by Pingoru
Nov 24, 2025, 01:24 PM UTC

Affected components

Europe

Update timeline

  1. investigating Nov 24, 2025, 01:24 PM UTC

    We are currently experiencing intermittent issues with the Klarna App in Europe region. We are working to restore the service as soon as possible. Thank you for your patience.

  2. monitoring Nov 24, 2025, 01:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 24, 2025, 01:57 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 24, 2025, 08:24 PM UTC

    This incident has been resolved.