Klarna experienced a minor incident on December 3, 2025 affecting Europe, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Europe
Update timeline
- investigating Dec 03, 2025, 08:08 AM UTC
We‘re currently experiencing delays with settlements of a subset of orders. We are working to restore it to normal as soon as possible. Thank you for your patience.
- identified Dec 03, 2025, 10:39 PM UTC
The issue has been identified and teams are working on recovery.
- resolved Dec 04, 2025, 09:37 AM UTC
This incident has been resolved.