Klarna incident

Merchant Operations degradation - Maintenance Ongoing

Minor Resolved View vendor source →

Klarna experienced a minor incident on December 15, 2025 affecting Europe and North America and 1 more component, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2025, 08:06 AM UTC
Resolved
Dec 15, 2025, 12:12 PM UTC
Duration
4h 5m
Detected by Pingoru
Dec 15, 2025, 08:06 AM UTC

Affected components

EuropeNorth AmericaAsia Pacific

Update timeline

  1. investigating Dec 15, 2025, 08:06 AM UTC

    We are performing some scheduled maintenance on our Virtual Card Service affecting VCN-type (Virtual Card) integrations, this could impact the ability to generate and authorize virtual cards. This will take approximately 2 hours. We will post an update here when the maintenance has been concluded.

  2. resolved Dec 15, 2025, 12:12 PM UTC

    Maintenance has concluded.