Klarna incident

Merchant Settlements / Payouts degradation

Minor Resolved View vendor source →
Started
Apr 09, 2026, 08:37 AM UTC
Resolved
Apr 10, 2026, 09:43 AM UTC
Duration
1d 1h
Detected by Pingoru
Apr 09, 2026, 08:37 AM UTC

Affected components

Europe

Update timeline

  1. investigating Apr 09, 2026, 08:37 AM UTC

    We are currently experiencing issues with a subset of our Merchant Settlements / Payouts. We are working to restore the service as soon as possible. Thank you for your patience.

  2. identified Apr 09, 2026, 09:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 09, 2026, 11:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 10, 2026, 09:43 AM UTC

    All pending merchant payouts have now been successfully triggered. These payouts will be processed according to standard banking timelines.

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