Klarna experienced a minor incident on April 9, 2026 affecting Europe, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Europe
Update timeline
- investigating Apr 09, 2026, 08:37 AM UTC
We are currently experiencing issues with a subset of our Merchant Settlements / Payouts. We are working to restore the service as soon as possible. Thank you for your patience.
- identified Apr 09, 2026, 09:19 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 09, 2026, 11:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2026, 09:43 AM UTC
All pending merchant payouts have now been successfully triggered. These payouts will be processed according to standard banking timelines.