Kisi incident

iOS App crashes after update

Minor Resolved View vendor source →

Kisi experienced a minor incident on February 21, 2016, lasting 29d 17h. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2016, 10:42 PM UTC
Resolved
Mar 22, 2016, 04:03 PM UTC
Duration
29d 17h
Detected by Pingoru
Feb 21, 2016, 10:42 PM UTC

Update timeline

  1. monitoring Feb 21, 2016, 10:42 PM UTC

    iOS App crashes after update. Can be resolved by deleting the Kisi App and re-installing it. We are re-submitting a modified version to the App store and should be released mid of next week. For the ones who want to dig in deeper: The cause of the issue is updating via Apple's App store: http://www.gottabemobile.com/2016/01/19/ios-9-problems-fixes/

  2. resolved Mar 22, 2016, 04:03 PM UTC

    Our update to 3.3.0 should have solved the issue. Again, we are very sorry for any inconvenience caused by the previous update.