Kisi incident

Azure user provisioning temporarily disabled

Minor Resolved View vendor source →

Kisi experienced a minor incident on June 9, 2022 affecting Endpoints, lasting 5h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2022, 08:40 AM UTC
Resolved
Jun 09, 2022, 02:02 PM UTC
Duration
5h 22m
Detected by Pingoru
Jun 09, 2022, 08:40 AM UTC

Affected components

Endpoints

Update timeline

  1. investigating Jun 09, 2022, 08:40 AM UTC

    Azure user provisioning is temporarily disabled due to performance issues. This means no users are currently synced from Azure. We are working on enabling it again.

  2. investigating Jun 09, 2022, 08:40 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 09, 2022, 12:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 09, 2022, 02:02 PM UTC

    Azure user provisioning is working again.