Kisi incident

Azure user provisioning temporarily disabled

Minor Resolved View vendor source →

Kisi experienced a minor incident on June 9, 2022 affecting Endpoints, lasting 3d 14h. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2022, 08:52 PM UTC
Resolved
Jun 13, 2022, 11:51 AM UTC
Duration
3d 14h
Detected by Pingoru
Jun 09, 2022, 08:52 PM UTC

Affected components

Endpoints

Update timeline

  1. investigating Jun 09, 2022, 08:52 PM UTC

    Azure user provisioning is temporarily disabled due to performance issues. This means no users are currently synced from Azure. We are working on enabling it again.

  2. investigating Jun 09, 2022, 08:53 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 09, 2022, 09:11 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jun 09, 2022, 09:11 PM UTC

    We are continuing to investigate this issue.

  5. resolved Jun 13, 2022, 01:26 PM UTC

    A fix has been deployed and we will continue to monitor performance.