Kisi incident

Email delivery issues

Major Resolved View vendor source →

Kisi experienced a major incident on September 22, 2022, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2022, 03:13 PM UTC
Resolved
Sep 22, 2022, 09:30 AM UTC
Duration
Detected by Pingoru
Sep 22, 2022, 03:13 PM UTC

Update timeline

  1. investigating Sep 22, 2022, 08:58 AM UTC

    We are investigating an issue causing email delays for all customers.

  2. monitoring Sep 22, 2022, 09:09 AM UTC

    Email delivery times are back to normal. We have identified the root cause and we are working on a fix.

  3. resolved Sep 22, 2022, 03:13 PM UTC

    This incident has been resolved.