Kisi incident

Email delivery delays

Notice Resolved View vendor source →

Kisi experienced a notice incident on November 4, 2022 affecting Background jobs, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2022, 12:05 PM UTC
Resolved
Nov 04, 2022, 01:43 PM UTC
Duration
1h 38m
Detected by Pingoru
Nov 04, 2022, 12:05 PM UTC

Affected components

Background jobs

Update timeline

  1. identified Nov 04, 2022, 12:05 PM UTC

    We have identified an issue with our email delivery system. Some emails will be delivered late.

  2. identified Nov 04, 2022, 12:16 PM UTC

    We have allocated additional resources in order to improve email processing times.

  3. monitoring Nov 04, 2022, 12:54 PM UTC

    Delivery times are back to normal, we are investigating how to avoid these issues in the future.

  4. resolved Nov 04, 2022, 01:43 PM UTC

    This incident has been resolved.