Kisi incident

Elevated error rate

Minor Resolved View vendor source →

Kisi experienced a minor incident on February 27, 2023 affecting Endpoints and Background jobs, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2023, 01:10 PM UTC
Resolved
Feb 27, 2023, 02:32 PM UTC
Duration
1h 21m
Detected by Pingoru
Feb 27, 2023, 01:10 PM UTC

Affected components

EndpointsBackground jobs

Update timeline

  1. investigating Feb 27, 2023, 01:25 PM UTC

    We are currently seeing an elevated error rate. Our engineers are investigating the underlying issue.

  2. monitoring Feb 27, 2023, 01:40 PM UTC

    Our infrastructure provider had intermittent connectivity issues. The error rates are back to normal and our engineers will continue monitoring the issue.

  3. monitoring Feb 27, 2023, 01:42 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 27, 2023, 02:32 PM UTC

    This incident has been resolved.