Kisi incident

API service outage

Minor Resolved View vendor source →

Kisi experienced a minor incident on March 7, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2024, 12:02 PM UTC
Resolved
Mar 07, 2024, 12:02 PM UTC
Duration
—
Detected by Pingoru
Mar 07, 2024, 12:02 PM UTC

Update timeline

  1. resolved Mar 07, 2024, 02:13 PM UTC

    We experienced a short (less than 10 minutes) API outage. As a result, unlocks via cloud were failing and web dashboard was unavailable. Offline cache unlocks (https://docs.kisi.io/concepts/offline_support) were working as usual. The issue has now been resolved and we are doing everything to make sure it will not happen again.