Kisi incident

Camera snapshot failure rate

Notice Resolved View vendor source →

Kisi experienced a notice incident on March 24, 2024 affecting Background jobs, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2024, 05:00 AM UTC
Resolved
Mar 25, 2024, 10:15 AM UTC
Duration
1d 5h
Detected by Pingoru
Mar 24, 2024, 05:00 AM UTC

Affected components

Background jobs

Update timeline

  1. investigating Mar 25, 2024, 12:15 AM UTC

    The rate of failed Cisco Meraki camera snapshots is higher than normal, we are investigating the issue. We will provide an update by Monday, 2023-04-25 09:00 UTC with current details.

  2. resolved Mar 25, 2024, 10:15 AM UTC

    Cisco Meraki camera snapshots are working normally. The elevated error rates could be attributed to a single Kisi organization.