Kinsta incident

MFA emails not being sent for MyKinsta

Resolved after 1 hour 43 minutes, affecting MyKinsta, on October 26, 2026.

resolved Oct 26, 2026, 07:56 PM UTC

Following continued monitoring, we can confirm that MyKinsta email functionality has been operating normally, with no further issues observed. If you are still experiencing issues, please email us at [email protected].

Started
Oct 26, 2026, 06:13 PM UTC
Resolved
Oct 26, 2026, 07:56 PM UTC
Duration
1h 43m
Detected by Pingoru
Oct 26, 2026, 06:13 PM UTC

Affected components

MyKinsta

Update timeline

  1. investigating Oct 26, 2026, 06:13 PM UTC

    We are investigating issues with MFA emails for login requests that are not being sent.

  2. monitoring Oct 26, 2026, 07:06 PM UTC

    We have identified the issue as being with our upstream email provider, and a fix has been implemented. Please attempt to log in again if you were not receiving the MFA emails previously. If you are still experiencing issues, please email us at [email protected].

  3. resolved Oct 26, 2026, 07:56 PM UTC

    Following continued monitoring, we can confirm that MyKinsta email functionality has been operating normally, with no further issues observed. If you are still experiencing issues, please email us at [email protected].

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