Kinsta experienced a minor incident on October 20, 2026 affecting London, United Kingdom data centers, lasting 15h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2026, 06:40 AM UTC
We are currently investigating issues in London datacenter. It's a partial outage and our engineers are looking into it.
- identified Oct 20, 2026, 08:20 AM UTC
It has been confirmed that the issue is origination from our cloud infrastructure provider. Their engineering team is working on providing a solution.
- identified Oct 20, 2026, 10:38 AM UTC
There's a status page posted by our infrastructure provider and we are waiting for resolution: https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj
- identified Oct 20, 2026, 11:56 AM UTC
Due to a power event, our infrastructure provider had suffered an outage within europe-west2-b zone. The power event is mitigated. Partial mitigation to infrastructure services will be observed within the next 30 minutes and the remaining services will be mitigated there after. https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj
- monitoring Oct 20, 2026, 12:06 PM UTC
All sites of the affected hosting machines are now back up and we're monitoring.
- resolved Oct 20, 2026, 10:08 PM UTC
The infrastructure has remained stable and this has been resolved.