Kinsta incident

Service disruption at the Toronto (CA) data center

Major Resolved View vendor source →

Kinsta experienced a major incident on August 27, 2026 affecting Toronto, Ontario, Canada data centers, lasting 5h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 04:43 PM UTC
Resolved
Aug 27, 2026, 10:14 PM UTC
Duration
5h 30m
Detected by Pingoru
Aug 27, 2026, 04:43 PM UTC

Affected components

Toronto, Ontario, Canada data centers

Update timeline

  1. investigating Aug 27, 2026, 04:43 PM UTC

    Our Engineers are investigating reports of a service disruption affecting sites in the Toronto (CA) data center. We are working to restore service to affected sites as quickly as possible.

  2. investigating Aug 27, 2026, 05:15 PM UTC

    Our engineers are continuing to work towards a solution. We appreciate your patience and apologize for this disruption. If you do have any questions please do not hesitate to contact our Support team.

  3. identified Aug 27, 2026, 05:20 PM UTC

    Our team is working on implementing a solution. We appreciate your patience and apologize for this disruption. If you do have any questions please do not hesitate to contact our Support team.

  4. identified Aug 27, 2026, 06:07 PM UTC

    Our Engineers are continuing to work on a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.

  5. identified Aug 27, 2026, 06:38 PM UTC

    Our team is continuing to work on implementing a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.

  6. identified Aug 27, 2026, 07:34 PM UTC

    Our team is continuing to work on implementing a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.

  7. identified Aug 27, 2026, 08:22 PM UTC

    Our Engineers are continuing to work on a solution. We appreciate your continued patience. If you do have any questions please do not hesitate to contact our Support team.

  8. monitoring Aug 27, 2026, 09:11 PM UTC

    Our Engineers have implemented a solution. We are now monitoring the service to ensure its ongoing stability. We appreciated your patience and apologize again for the disruption this caused. If you do have any questions or are continuing to see any issues please do not hesitate to contact our Support team.

  9. resolved Aug 27, 2026, 10:14 PM UTC

    Service has remained stable in the Toronto (CA) data center. This issue is now resolved. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.