Khoros incident

Marketing Calendar Loading Delays and Publishing Functionality Impact

Minor Resolved View vendor source →

Khoros experienced a minor incident on November 19, 2025 affecting Calendar and Approvals, lasting 23h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 04:14 AM UTC
Resolved
Nov 20, 2025, 03:23 AM UTC
Duration
23h 8m
Detected by Pingoru
Nov 19, 2025, 04:14 AM UTC

Affected components

CalendarApprovals

Update timeline

  1. investigating Nov 19, 2025, 04:14 AM UTC

    We are currently investigating an issue causing slow loading of the Marketing Calendar and impacting calendar publishing functionality. We will share further updates as we work toward a resolution.

  2. identified Nov 19, 2025, 07:44 AM UTC

    We’ve pinpointed the issues causing slow performance in the Marketing Calendar and have begun implementing fixes. Our team is actively working toward a complete resolution and will provide further updates as progress continues.

  3. monitoring Nov 19, 2025, 09:00 AM UTC

    We have applied a fix to address the slow-loading behavior and related issues in the Marketing Calendar, and initial monitoring shows performance improvements. We are continuing to monitor the situation to ensure stability.

  4. resolved Nov 20, 2025, 03:23 AM UTC

    We have successfully implemented a fix for the slow-loading behavior in the Marketing Calendar, and initial monitoring indicates restored functionality. We will close the incident as system performance is now stable and will keep observing to ensure continued reliability.