Khoros experienced a major incident on January 21, 2026 affecting US Hosted Communities and EU Hosted Communities, lasting 4m. The incident has been resolved; the full update timeline is below.
Affected components
US Hosted CommunitiesEU Hosted Communities
Update timeline
- identified Jan 21, 2026, 01:50 AM UTC
Khoros Community Azure outage is currently observed. This was caused by incorrectly rolled out changes, and we are in the process of rolling back the changes now.
- resolved Jan 21, 2026, 01:55 AM UTC
The rollback has been completed and this incident is resolved.