Analytics dashboards fail intermittently

Update timeline

1. identified Mar 09, 2026, 12:55 PM UTC

   We have reports of analytics dashboards failing intermittently, and we are working to resolve the issue.

2. monitoring Mar 09, 2026, 01:34 PM UTC

   Sites have recovered and should now be live. We are looking into a permanent fix to prevent the recurrence of the issue.

3. monitoring Mar 09, 2026, 11:00 PM UTC

   Our Engineering team are working on the permanent fix for this issue.

4. monitoring Mar 10, 2026, 05:20 AM UTC

   We are continuing to monitor the sites' stability following the recovery.

5. monitoring Mar 10, 2026, 10:44 PM UTC

   Our Engineering team have identified the long term fix and we will monitor for stability after the deployment.

6. monitoring Mar 11, 2026, 05:58 AM UTC

   Our Engineering team is continuing to work on the permanent fix.

7. monitoring Mar 12, 2026, 04:57 AM UTC

   A fix has been made by the Engineering and we are now in the process of deploying it.

8. monitoring Mar 12, 2026, 11:44 PM UTC

   Our Infrastructure team are finalizing the deployment, and we expect this to be completed shortly.

9. resolved Mar 13, 2026, 12:55 AM UTC

   Infrastructure team has completed the deployment. The issue with Analytics dashboard is resolved.