Khoros experienced a major incident on March 13, 2026 affecting Organic Publishing and Paid Publishing, lasting 4d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 13, 2026, 07:20 PM UTC
We have received reports about people being unable to publish to Facebook. We are investigating the issue.
- monitoring Mar 13, 2026, 11:28 PM UTC
Our Engineering team found that there was a performance degradation from Meta on March 12 that stopped on March 13. They are implementing a preventive fix in case it happens again. We will continue to monitor this situation.
- monitoring Mar 14, 2026, 08:14 PM UTC
Our Engineering has implemented a temporary fix for the Meta performance degradation issue. They continue to work on a permanent resolution. We will continue to monitor this situation.
- monitoring Mar 16, 2026, 01:52 AM UTC
We are in the process of deploying a fix. No new issues have been reported currently and we are continuing to monitor the same.
- monitoring Mar 16, 2026, 09:40 AM UTC
Fix deployment in progress. No new issues have been reported.
- monitoring Mar 16, 2026, 01:26 PM UTC
The fixes have been successfully deployed. Publishing should now be operating normally, and we are continuing to monitor the system.
- monitoring Mar 17, 2026, 01:47 AM UTC
We are continuing to monitor this. No issues have been reported currently.
- monitoring Mar 17, 2026, 09:42 AM UTC
We are continuing to monitor this.
- resolved Mar 18, 2026, 12:42 AM UTC
We have confirmed that this issue is now resolved.