Khoros incident

Khoros Flow Service Outage – UI & API Unavailable (All Regions)

Critical Resolved View vendor source →

Khoros experienced a critical incident on March 20, 2026 affecting Core System, lasting 2d 7h. The incident has been resolved; the full update timeline is below.

Started
Mar 20, 2026, 07:56 AM UTC
Resolved
Mar 22, 2026, 03:02 PM UTC
Duration
2d 7h
Detected by Pingoru
Mar 20, 2026, 07:56 AM UTC

Affected components

Core System

Update timeline

  1. investigating Mar 20, 2026, 07:56 AM UTC

    We are currently investigating this issue.

  2. identified Mar 20, 2026, 09:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 20, 2026, 09:33 AM UTC

    A fix has been applied, and the issue should be resolved. We are monitoring the situation.

  4. monitoring Mar 20, 2026, 08:08 PM UTC

    We have seen no further issues at this time, and we continue to monitor on our end.

  5. monitoring Mar 21, 2026, 05:43 PM UTC

    We are not observing any further issues at this time. The system remains stable following the applied fix, and we continue to monitor

  6. resolved Mar 22, 2026, 03:02 PM UTC

    This incident has been resolved.