Khoros incident

[Khoros Community Classic] 403 Forbidden Error

Critical Resolved View vendor source →
Started
Apr 10, 2026, 05:40 PM UTC
Resolved
Apr 13, 2026, 05:33 AM UTC
Duration
2d 11h
Detected by Pingoru
Apr 10, 2026, 05:40 PM UTC

Affected components

APAC Hosted CommunitiesUS Hosted CommunitiesEU Hosted Communities

Update timeline

  1. investigating Apr 10, 2026, 05:40 PM UTC

    We are currently investigating multiple reports about "403 Forbidden" errors when attempting to access the community. We still are gauging the impact whether it affects all regions or only US.

  2. monitoring Apr 10, 2026, 05:56 PM UTC

    We have identified the issue and applied a fix, we are monitoring the communities

  3. resolved Apr 13, 2026, 05:33 AM UTC

    This incident has been resolved.

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