Khoros incident

[ KHOROS COMMUNITY CLASSIC ] Some Customers Unable to Properly Access Community Portal

Minor Resolved View vendor source →

Khoros experienced a minor incident on April 28, 2026 affecting US Hosted Communities, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 11:46 PM UTC
Resolved
Apr 29, 2026, 02:02 AM UTC
Duration
2h 15m
Detected by Pingoru
Apr 28, 2026, 11:46 PM UTC

Affected components

US Hosted Communities

Update timeline

  1. investigating Apr 28, 2026, 11:46 PM UTC

    We are currently investigating an issue where some customers may experience problems accessing their community portal. In some cases, the page may load incorrectly due to styling issues, making the portal difficult or impossible to use. Our team is actively working to identify the cause and restore normal functionality. We will provide another update as soon as more information is available.

  2. resolved Apr 29, 2026, 02:02 AM UTC

    A fix was implemented, and this incident has been resolved.