Khoros experienced a minor incident on June 23, 2026 affecting Analytics, lasting 23h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics
Update timeline
- investigating Jun 23, 2026, 11:54 AM UTC
We are currently investigating an issue affecting Care Message Analytics, resulting in incomplete analytics data. We will provide updates as the investigation progresses.
- monitoring Jun 23, 2026, 08:41 PM UTC
The issue has been resolved. We continue to monitor the communities and ensure that the services have been fully re-established.
- monitoring Jun 24, 2026, 03:04 AM UTC
We continue to monitor the communities and ensure that the services have been fully re-established.
- resolved Jun 24, 2026, 11:23 AM UTC
This incident has been resolved.