Khoros incident

Missing Care Message Analytics

Khoros is currently experiencing a minor incident affecting Analytics, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 23, 2026, 11:54 AM UTC
Resolved
Ongoing
Duration
● 1h 50m
Detected by Pingoru
Jun 23, 2026, 11:54 AM UTC

Affected components

Analytics

Update timeline

  1. investigating Jun 23, 2026, 11:54 AM UTC

    We are currently investigating an issue affecting Care Message Analytics, resulting in incomplete analytics data. We will provide updates as the investigation progresses.