Khoros incident

Partner Channel Degradation

Khoros is currently experiencing a minor incident affecting APAC Hosted Care and EU Hosted Care and 1 more component, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 02:09 PM UTC
Resolved
Ongoing
Duration
● 3h 45m
Detected by Pingoru
Jun 12, 2026, 02:09 PM UTC

Affected components

APAC Hosted CareEU Hosted CareUS Hosted CareMeta Business Products APIsSocial Inbox

Update timeline

  1. investigating Jun 12, 2026, 02:09 PM UTC

    We are currently investigating a partner platform issue affecting Khoros Care integrations with Meta services. Customers may experience delays, errors, or intermittent failures when using connected Meta channels, including message ingestion, publishing, or synchronization. Our teams are monitoring the situation closely and will provide updates as more information becomes available.

  2. identified Jun 12, 2026, 03:29 PM UTC

    Meta is currently experiencing high disruptions impacting Messenger API for Instagram, Facebook and Whatsapp, which in turn is impacting Khoros message ingestion activities.