Khoros incident

[AMER] Community Analytics Data Missing

Major Ongoing View vendor source →

Khoros is currently experiencing a major incident affecting Analytics, which began 5h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 04:17 AM UTC
Resolved
Ongoing
Duration
● 4h 42m
Detected by Pingoru
May 27, 2026, 04:17 AM UTC

Affected components

Analytics

Update timeline

  1. investigating May 27, 2026, 04:17 AM UTC

    We are investigating reports of missing analytics data for AMER-hosted communities. Analytics data has been unavailable since May 21, 2026. Our Infrastructure team is actively looking into the root cause and we will provide updates as more information becomes available.