Khoros incident

Degraded posts ingestion in some Care instances

Minor Ongoing View vendor source →

Khoros is currently experiencing a minor incident affecting EU Hosted Care and US Hosted Care, which began 3h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 04:00 PM UTC
Resolved
Ongoing
Duration
● 3h 7m
Detected by Pingoru
May 13, 2026, 04:00 PM UTC

Affected components

EU Hosted CareUS Hosted Care

Update timeline

  1. investigating May 13, 2026, 04:00 PM UTC

    We are currently investigating ingestion issues with some Care instances. The radius is unclear, so the customers are advised to create support tickets in case they notice degradation.