Kevel incident

Reporting API + UI: Delay in generating reports

Resolved after 56 minutes, affecting Reporting, on August 9, 2023.

monitoring Aug 09, 2023, 08:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 09, 2023, 07:44 PM UTC
Resolved
Aug 09, 2023, 08:41 PM UTC
Duration
56m
Detected by Pingoru
Aug 09, 2023, 07:44 PM UTC

Affected components

Reporting

Update timeline

  1. identified Aug 09, 2023, 07:44 PM UTC

    We identified an issue preventing the generation of reports for API and UI users. The source of the issue has been identified, and the system is working to resync data.

  2. monitoring Aug 09, 2023, 08:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 09, 2023, 08:41 PM UTC

    This incident has been resolved.

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