Kevel incident

Reporting API & UI -- Generating reports taking longer than normal

Resolved after 5 hours 10 minutes, affecting Reporting, on September 25, 2023.

monitoring Sep 25, 2023, 09:51 PM UTC

Reporting services are fully operational now and we are monitoring the current status to ensure it is fully resolved

Started: Sep 25, 2023, 05:41 PM UTC
Resolved: Sep 25, 2023, 10:52 PM UTC
Duration: 5h 10m
Detected by Pingoru: Sep 25, 2023, 05:41 PM UTC

Affected components

Reporting

Update timeline

investigating Sep 25, 2023, 05:41 PM UTC

Generating reports via the UI and API are both slower than normal. We are investigating the cause of this.
investigating Sep 25, 2023, 06:18 PM UTC

We are continuing to investigate the delays in our reporting system
investigating Sep 25, 2023, 06:59 PM UTC

We are continuing to investigate the delays in our reporting system.
investigating Sep 25, 2023, 08:04 PM UTC

We are continuing to investigate the delays in our reporting system
investigating Sep 25, 2023, 08:54 PM UTC

We are continuing to investigate the delays in our reporting system
monitoring Sep 25, 2023, 09:51 PM UTC

Reporting services are fully operational now and we are monitoring the current status to ensure it is fully resolved
resolved Sep 25, 2023, 10:52 PM UTC

This incident has been resolved.

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