Kevel incident

Issue: Scheduled Report Sends

Resolved after 5 hours 42 minutes, affecting Reporting, on November 13, 2023.

investigating Nov 14, 2023, 03:12 AM UTC

Root cause has been identified and a fix has been deployed. Any delayed scheduled reports should send shortly.

Started: Nov 13, 2023, 09:30 PM UTC
Resolved: Nov 14, 2023, 03:12 AM UTC
Duration: 5h 42m
Detected by Pingoru: Nov 13, 2023, 09:30 PM UTC

Affected components

Reporting

Update timeline

investigating Nov 13, 2023, 09:30 PM UTC

We are currently investigating an issue impacting scheduled reports from being sent to recipients.
investigating Nov 14, 2023, 03:12 AM UTC

Root cause has been identified and a fix has been deployed. Any delayed scheduled reports should send shortly.
resolved Nov 14, 2023, 03:12 AM UTC

This incident has been resolved.

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