Resolved after 6 hours 15 minutes, affecting Reporting, on August 12, 2024.
The ingest of historical data has now been complete, and we've been able to confirm data accuracy. This incident is now resolved.
Affected components
Update timeline
- investigating Aug 12, 2024, 08:10 AM UTC
We're currently investigating a delay in reporting data ingestion that started at 8pm UTC, Saturday the 10th August.
- identified Aug 12, 2024, 08:43 AM UTC
We've identified what is causing the reporting data to not ingest correctly, and we're currently working on re-processing the historic data. No data loss has occurred.
- identified Aug 12, 2024, 09:22 AM UTC
Our team is continuing to work on reprocessing the historic data
- monitoring Aug 12, 2024, 09:57 AM UTC
Our team is continuing to work on reprocessing the historic data
- monitoring Aug 12, 2024, 11:18 AM UTC
Our systems are working on reprocessing the historic data
- monitoring Aug 12, 2024, 01:27 PM UTC
The ingest of the historic data is progressing, and a final update will be provided once we have confirmed that all historic data has been ingested correctly.
- resolved Aug 12, 2024, 02:25 PM UTC
The ingest of historical data has now been complete, and we've been able to confirm data accuracy. This incident is now resolved.
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