Kevel incident

Some customers are receiving a "No Sites Found" error in response to Decision API requests.

Major Resolved View vendor source →

Kevel experienced a major incident on February 3, 2026 affecting Ad Serving, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 09:09 PM UTC
Resolved
Feb 03, 2026, 09:38 PM UTC
Duration
29m
Detected by Pingoru
Feb 03, 2026, 09:09 PM UTC

Affected components

Ad Serving

Update timeline

  1. investigating Feb 03, 2026, 09:09 PM UTC

    We have identified an issue impacting ad serving. An investigation is underway with our team. We'll keep you updated along the way.

  2. monitoring Feb 03, 2026, 09:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2026, 09:38 PM UTC

    This incident has been resolved. Issue began: 1:55 PM ET Issue resolved: 4:37 PM ET