Keela incident

Intermittent outages with major service providers (Google and Cloudflare)

Resolved after 6 hours 15 minutes, affecting Forms, on June 12, 2025.

resolved Jun 13, 2025, 01:12 AM UTC

Google has been working to restore all service. The Google services used by Keela are now fully operational. All systems should be functioning as expected. We will continue to monitor the situation and provide updates if necessary.

Started
Jun 12, 2025, 06:57 PM UTC
Resolved
Jun 13, 2025, 01:12 AM UTC
Duration
6h 15m
Detected by Pingoru
Jun 12, 2025, 06:57 PM UTC

Affected components

Forms

Update timeline

  1. investigating Jun 12, 2025, 06:57 PM UTC

    We are currently investigating an issue as a result of a global outage from our major service providers, Google and Cloudflare. At this time Keela Donation forms may present failures until the outage is resolved. Thank you for your patience as we work to restore services as soon as possible.

  2. monitoring Jun 12, 2025, 10:46 PM UTC

    We are receiving updates from Google and Cloudflare indicating that their services are gradually being restored. As a result, Keela services are also beginning to return to normal functionality. As of approximately 12:30 PM PST (3:30 PM EST), donation forms should be operating as expected. We sincerely appreciate your patience and understanding as we continue to monitor the situation and await full service restoration.

  3. resolved Jun 13, 2025, 01:12 AM UTC

    Google has been working to restore all service. The Google services used by Keela are now fully operational. All systems should be functioning as expected. We will continue to monitor the situation and provide updates if necessary.

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