Resolved after 13 days 21 hours, affecting E-mail Marketing Builder, on December 2, 2025.
The backlog of events has finally caught up. This incident is resolved now. We thank you for your patience.
Affected components
Update timeline
- monitoring Dec 02, 2025, 08:32 PM UTC
Due to increased load, we are experiencing email marketing processing delays, but rest assured that emails are still being processed.
- monitoring Dec 04, 2025, 01:42 AM UTC
We are continuing to monitor as our system catches up with the processing of Email Marketing statistics. We thank you for your patience and apologize for the inconvenience caused.
- monitoring Dec 04, 2025, 01:42 AM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 04, 2025, 07:22 PM UTC
Our system is still working through a large backlog of email events. We estimate that all email marketing statistics will be up-to-date within the next 7 days. We apologize again for the inconvenience caused.
- monitoring Dec 08, 2025, 11:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 16, 2025, 06:15 PM UTC
The backlog of events has finally caught up. This incident is resolved now. We thank you for your patience.
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