Keela incident

Intermittent Performance Issues (CAN & USA)

Resolved after 13 days 2 hours, affecting Keela CRM, on July 3, 2026.

monitoring Jul 16, 2026, 08:54 PM UTC

We are continuing to monitor for any further issues.

Started
Jul 03, 2026, 06:25 PM UTC
Resolved
Jul 16, 2026, 08:55 PM UTC
Duration
13d 2h
Detected by Pingoru
Jul 03, 2026, 06:25 PM UTC

Affected components

Keela CRM

Update timeline

  1. investigating Jul 03, 2026, 06:25 PM UTC

    We are aware of intermittent performance issues affecting some customers in the US and Canada. Our team is actively investigating.

  2. monitoring Jul 03, 2026, 08:08 PM UTC

    A fix has been implemented, and we’re monitoring services to see whether it resolves the issue.

  3. monitoring Jul 16, 2026, 08:54 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 16, 2026, 08:55 PM UTC

    This incident is now resolved.

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