Kaseya experienced a major incident on July 23, 2026, lasting 2h 8m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jul 23, 2026, 04:17 AM UTC
We are currently experiencing service disruption in DES1 DC. Our team is working to restore the functionality on the affected instances at this time. We apologize for any inconvenience this may cause. - Kaseya Cloud Operations Team
- monitoring Jul 23, 2026, 04:29 AM UTC
Service has been restored. All targets in the DES1 data center are now accessible and fully operational. Apologies for the inconvenience caused. - Kaseya Cloud Operations Team.
- monitoring Jul 23, 2026, 04:30 AM UTC
We are continuing to monitor for any further issues.
- resolved Jul 23, 2026, 06:26 AM UTC
This incident has been resolved.