Kaseya incident
Uniview - Uniview homepage and assets not currently loading
Kaseya experienced a notice incident on July 3, 2026 affecting Uniview Unified Backup Portal, lasting 2d 19h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 03, 2026, 05:06 PM UTC
We are currently aware of a problem where Uniview is not loading assets for some customers. The Kaseya R&D Team is actively investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring Jul 03, 2026, 05:29 PM UTC
The Kaseya R&D team has found the problem and deployed a fix. They are closely monitoring the situation to confirm resolution.
- monitoring Jul 03, 2026, 05:29 PM UTC
We are continuing to monitor for any further issues.
- monitoring Jul 03, 2026, 06:34 PM UTC
After monitoring the deployed fix, the Kaseya R&D team has observed that Uniview performance has returned to normal and is now reliably loading assets again. We believe this issue to be resolved but will continue monitoring over the weekend to ensure resolution.
- resolved Jul 06, 2026, 01:04 PM UTC
The Kaseya R&D team has completed monitoring and confirmed that Uniview performance remains stable. Assets are loading normally, and no further issues related to this incident have been observed. We consider this issue fully resolved at this time. If you experience any new issues, please contact our Chat Support so we can investigate promptly. For ongoing visibility into service status and communications, we encourage you to subscribe to the Kaseya Status Page: status.kaseya.com Thank you for your understanding and continued support.