Kaseya incident
Datto RMM - Intermittent Job Creation Failures on the Syrah (APAC) and Vidal (US East) platforms
Minor Vendor's status page →
Resolved after 15 days, on June 30, 2026.
The 15.0.1 version that included the fix for this issue is live on all production platforms.
Update timeline
- identified Jun 30, 2026, 01:26 PM UTC
The Kaseya R&D Team identified the cause of the issue where Jobs intermittently fail to be created in the Web UI. The fix for the problem is currently being tested, and it is planned to be deployed in the coming days.
- monitoring Jul 01, 2026, 10:20 AM UTC
The fix has been implemented on both the Syrah and Vidal platforms.
- resolved Jul 15, 2026, 02:25 PM UTC
The 15.0.1 version that included the fix for this issue is live on all production platforms.
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