Kaseya incident
Datto SaaS Protection - New customer onboarding is unavailable
Resolved after 1 hour 19 minutes, on June 5, 2026.
A fix for the issue has been deployed and the SaaS Protection onboarding service has been restored.
Update timeline
- identified Jun 05, 2026, 02:38 PM UTC
We are aware of a problem where Datto SaaS Protection Partners are currently unable to onboard new customers within the Partner Portal and are receiving an error. The Kaseya R&D Team has identified the issue and they are actively working on a fix. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified Jun 05, 2026, 03:19 PM UTC
A fix for this issue has been tested and is being prepared for release.
- monitoring Jun 05, 2026, 03:47 PM UTC
A fix for the issue has been deployed and the SaaS Protection onboarding service has been restored.
- resolved Jun 05, 2026, 03:58 PM UTC
This incident has been resolved.
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