Kaseya incident
Endpoint Backup v2 - Last Backup Timestamp Is Not Updating Correctly, Which May Result in False-Positive Backup Threshold Alerts within UniView
Resolved after 1 day 3 hours, on May 27, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified May 27, 2026, 01:33 PM UTC
We are aware of a problem where the last backup timestamp for Endpoint Backup v2 assets can fail to update correctly, which may result in false-positive backup threshold alerts within UniView. Please note that this issue does not impact backup performance and is limited to a visual display anomaly only. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- monitoring May 27, 2026, 08:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 28, 2026, 05:09 PM UTC
This incident has been resolved.
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