Kaseya incident

Endpoint Backup v2 - Last Backup Timestamp Is Not Updating Correctly, Which May Result in False-Positive Backup Threshold Alerts within UniView

Minor Resolved View vendor source →

Kaseya experienced a minor incident on May 27, 2026, lasting 1d 3h. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 01:33 PM UTC
Resolved
May 28, 2026, 05:09 PM UTC
Duration
1d 3h
Detected by Pingoru
May 27, 2026, 01:33 PM UTC

Update timeline

  1. identified May 27, 2026, 01:33 PM UTC

    We are aware of a problem where the last backup timestamp for Endpoint Backup v2 assets can fail to update correctly, which may result in false-positive backup threshold alerts within UniView. Please note that this issue does not impact backup performance and is limited to a visual display anomaly only. The Kaseya R&D Team has identified the issue and is working towards a resolution. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring May 27, 2026, 08:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2026, 05:09 PM UTC

    This incident has been resolved.