Kaseya incident
DattoRMM - Vidal - Datto Continuity devices incorrectly reporting offline
Minor Vendor's status page →
Resolved after 23 hours 57 minutes, on May 26, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- identified May 26, 2026, 05:36 PM UTC
We are aware of a problem where online BCDR devices are reporting as offline through the Datto Continuity integration on our Vidal platform. The Kaseya R&D Team have identified the issue and are working on a fix Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
- identified May 27, 2026, 10:33 AM UTC
We are continuing to work on a fix for this issue.
- monitoring May 27, 2026, 03:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 05:33 PM UTC
This incident has been resolved.
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