Kaseya incident

[Networking] - [DSE] - [DSE Safe Check Preventing users Access]

Major Resolved View vendor source →

Kaseya experienced a major incident on May 23, 2026, lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2026, 06:51 PM UTC
Resolved
May 23, 2026, 08:04 PM UTC
Duration
1h 13m
Detected by Pingoru
May 23, 2026, 06:51 PM UTC

Update timeline

  1. investigating May 23, 2026, 06:51 PM UTC

    We are aware of a problem where DSE subscribers are being rejected from SafeCheck on May 23, 2026. This seems to be a trending outage with multiple partners due to an API issue. The Kaseya R&D Team are currently investigating. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. monitoring May 23, 2026, 07:41 PM UTC

    The Datto Networking R&D team has implemented a fix that is believed to have resolved the issue. Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  3. resolved May 23, 2026, 08:04 PM UTC

    Original reporters have confirmed the issue has been resolved after Engineering fix