Kaseya incident

BCDR - Server4715 US-EAST - Unscheduled Maintenance

Minor Resolved View vendor source →

Kaseya experienced a minor incident on September 21, 2026, lasting 1d 20h. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 05:21 PM UTC
Resolved
Sep 23, 2026, 02:04 PM UTC
Duration
1d 20h
Detected by Pingoru
Sep 21, 2026, 05:21 PM UTC

Update timeline

  1. identified Sep 21, 2026, 05:21 PM UTC

    We are aware of a problem where Server4715 is undergoing unscheduled maintenance. The Kaseya Engineering Team has identified the problem and are replacing faulted hardware. During this time offsite synchronization and virtual machine performance will be impacted. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/

  2. identified Oct 07, 2026, 01:26 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 12, 2026, 01:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 12, 2026, 04:42 PM UTC

    This incident has been resolved.