Kaleidoscope incident

Outage on Review Board and Connect

Resolved after 3 hours 48 minutes, affecting Review Board and Connect, on August 8, 2024.

identified Aug 08, 2024, 10:34 PM UTC

The issue has been resolved.

Started
Aug 08, 2024, 06:47 PM UTC
Resolved
Aug 08, 2024, 10:36 PM UTC
Duration
3h 48m
Detected by Pingoru
Aug 08, 2024, 06:47 PM UTC

Affected components

Review BoardConnect

Update timeline

  1. identified Aug 08, 2024, 06:47 PM UTC

    A database connectivity issue has been identified and a fix is underway.

  2. identified Aug 08, 2024, 10:21 PM UTC

    We are continuing to work to resolve this issue. Our hosting provider has escalated the issue with their database team to expedite resolution.

  3. identified Aug 08, 2024, 10:34 PM UTC

    The issue has been resolved.

  4. resolved Aug 12, 2024, 04:18 PM UTC

    Incident has been resolved.

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